For medical spas, aesthetic practices, IV therapy clinics, and weight-loss and skin-care practices

Recover the after-hours consult requests, the intake-form pile, and the missed-call rebook loss a medspa, aesthetic, IV, or weight-loss practice keeps losing.

Threadbay plugs an outcome-priced AI agent into the phone system, calendar, and CRM a medical spa, aesthetic practice, IV therapy clinic, or weight-loss and skin-care practice already pays for — answering every caller, qualifying every consult lead, chasing every cold form, and booking every treatment slot around the clock. The same four use cases the home page covers, scoped to the way a single-provider medspa or aesthetics outfit loses consults, aftercare, and rebook slots.

Now · Support

After-hours consult capture that doesn’t escape to a competitor.

Scenario

A Botox-curious caller rings at 8:30 PM. The front desk closed hours ago. By morning they’ve already booked the medspa down the road — and the consult goes with them.

Outcome

The agent answers in the practice’s voice, qualifies treatment interest and skin concern, books the consult against the live calendar, and texts a confirmation plus pre-treatment prep before the morning huddle starts.

Now · Lead qualification

Cold-lead re-engagement that reopens web-form drop-offs.

Scenario

A “Book a free consult” form sits unworked for weeks. The lead never hears back. The aesthetician walks in Monday to a CRM list that just collects dust.

Outcome

The agent runs a TCPA-safe SMS + voice cadence against the cold-lead form list, re-qualifies treatment interest and budget window, and hands the practitioner a lead that already carries context — no second chance to lose it.

Now · Follow-up

Post-treatment follow-up that closes the aftercare loop.

Scenario

A patient finishes a laser session Tuesday afternoon. The aftercare instructions, the 48-hour complication check, and the same-day rebook window never go out. By the weekend the patient is cold — and the slot the practitioner would have filled goes empty.

Outcome

The agent runs a TCPA-safe SMS + voice cadence of aftercare instructions against the recently-treated list, opens a complication check at the right interval, and books the same-day rebook slot the moment the patient confirms or flags something off — no after-treatment patient ever goes cold.

Now · Appointment booking

The missed-call patient that gets rebooked, not forgotten.

Scenario

A patient calls about an IV therapy appointment and never gets a same-day return call. They no-show on Friday. By Monday the front desk has no record of the missed call and the patient has booked the IV clinic two blocks over.

Outcome

The agent runs a TCPA-safe SMS + voice cadence against every missed-call and no-show list, re-qualifies the treatment interest, and books the missed slot into the live calendar the moment the patient confirms or opts out — no missed-call patient ever goes unrebooked.

Ready when you are

Ready to scope a solo medspa on Threadbay?

Tell us your practice’s phone system, calendar, and CRM — plus the outcome you most want to move (Recovered Calls, Booked Appointments, or Qualified Handoffs). We’ll respond with scope, posture, and a first-30-day plan within one business day.